This Privacy Policy describes how delusha.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact Us
For questions, further information about our privacy practices, or to file a complaint, please contact us at shop.online@delusha.com
Collecting Personal Information
We collect certain information to optimize your shopping experience and process your orders. Below is a breakdown of what information we collect and why.
Device Information
- Purpose: To load the Site accurately for you and analyze Site usage to improve performance.
- Source: Automatically collected via cookies, log files, tags, or pixels.
- Shared with: Our service provider Shopify.
- Personal Information collected: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and Site interactions.
Order Information
- Purpose: To fulfill orders, process payments, arrange delivery, provide invoices, prevent fraud, and communicate with you.
- Source: Collected directly from you during checkout.
- Shared with: Facebook.
- Personal Information collected: Name, billing/shipping address, payment details, email, and phone number.
Customer Support Information
- Purpose: To address customer inquiries and ensure smooth delivery.
- Source: Collected directly from you.
- Shared with: Customer support tools powered by WordPress.
Minors
The Site is not intended for children under 7 years old. If you believe your child has shared Personal Information, please contact us to request its deletion.
Sharing Personal Information
We share your information with service providers to help deliver our services:
-
WordPress powers our online store: We may disclose your information to comply with legal requests.
- Behavioral Advertising: We use your Personal Information to show targeted ads and marketing communications.
This Includes
- Google Analytics: Helps us understand Site usage. Opt-out here.
- Facebook Ads: Manage your preferences here.
We use your Personal Information to:
- Fulfill and process your orders.
- Communicate updates, promotions, or order details.
- Improve Site performance and customer experience.
Lawful Basis (GDPR for EEA Residents)
We process your data under the following lawful bases:
- Your consent.
- Contract fulfillment.
- Compliance with legal obligations.
- Legitimate business interests that do not override your rights.
Retention
We retain your Personal Information unless you request its deletion.
Your Rights
You have the right to:
- Access your Personal Information.
- Correct or update your data.
- Request deletion or portability of your data.
- To exercise these rights, please contact us.
Cookies
We use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings. Learn more here: All About Cookies.
Do Not Track
We do not alter our data collection practices when we detect a Do Not Track signal from your browser.
Changes
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
Complaints
If you have concerns about our privacy practices, please contact us first. If you are not satisfied with our response, you may file a complaint with your local data protection authority.
For further details, contact us at shop.online@delusha.com